| Chapter
1: Information Technology Basics |
| 1.1 |
Getting
Started in IT |
| 1.2 |
Windows
Desktop Environment |
| 1.3 |
Basic
Features of Windows |
| 1.4 |
Overview of
Software Applications |
| 1.5 |
Math for a Digital
Age |
| 1.6 |
Laboratory
Safety and Tools |
|
|
| Chapter
2: How Computers Work |
| 2.1 |
System
Overview |
| 2.2 |
The
Boot Process |
| 2.3 |
Hardware
Components |
| 2.4 |
Portables |
| 2.5 |
System
Resources |
|
|
| Chapter
3: Assembling a Computer |
| 3.1 |
Overview of the
Assembly Process and Safety Issues
|
| 3.2 |
Creating
a Computer Inventory
|
| 3.3 |
The
Computer Case and Power Supply
|
| 3.4 |
Preparing
the Motherboard for Installation
|
| 3.5 |
Installing
the Motherboard
|
| 3.6 |
Installing
the Floppy Drive, Hard Drive, and CD-ROM
|
| 3.7 |
Video
Card Installation
|
| 3.8 |
Final
Steps
|
| 3.9 |
Booting
the System for the First Time
|
|
|
| Chapter
4: Operating System Fundamentals |
| 4.1 |
The
Operating System |
| 4.2 |
Disk
Operating System (DOS) |
| 4.3 |
Memory
Management |
|
|
| Chapter
5: Windows 9x Operating Systems |
| 5.1 |
The
Windows
9x File Structure and File Management System |
| 5.2 |
Windows
Management with Control Panel |
| 5.3 |
System
Tools |
| 5.4 |
Preparing
a Hard Drive for OS Installation |
| 5.5 |
Installing Windows 9x |
| 5.6 |
Troubleshooting
the Installation Process |
|
|
| Chapter 6:
Multimedia Capabilities |
| 6.1 |
Introduction
to Multimedia |
| 6.2 |
Upgrading
Video with a Video Acceleration Board |
| 6.3 |
Adding
Audio Capabilities with a Sound Card |
| 6.4 |
Overview
of CD-RW and DVD |
| 6.5 |
Digitizing
Video |
|
| Chapter 7: Windows
NT/2000/XP Operating Systems |
| 7.1 |
Windows
9x Contrasts |
| 7.2 |
System
Tools |
| 7.3 |
Overview
of the Installation Process |
| 7.4 |
Installing
the Windows 2000 OS |
| 7.5 |
Special
Installations |
|
|
| Chapter 8:
Networking Fundamentals |
| 8.1 |
Introduction
to PC Networking |
| 8.2 |
Types
of Networks |
| 8.3 |
Adding
a Network Interface Card (NIC) |
| 8.4 |
Physical
Components of a Network |
| 8.5 |
LAN
Architectures |
| 8.6 |
Networking
Protocols and the OSI Model |
| 8.7 |
TCP/IP
Utilities |
| 8.8 |
Connecting
to the Internet |
|
|
| Chapter
9: Printers and Printing |
| 9.1 |
Introduction
to Printers and Printing |
| 9.2 |
Buying
a Printer |
| 9.3 |
Connecting
a Printer |
| 9.4 |
Sharing
a Printer |
| 9.5 |
Managing
a Printer |
| 9.6 |
Dealing
with Paper Problems |
|
|
| Chapter
10: Preventive Maintenance |
| 10.1 |
Elements
of a Preventive Maintenance Program |
| 10.2 |
Electrostatic
Discharge (ESD) |
| 10.3 |
Computer/Peripheral
Hardware PM |
| 10.4 |
Computer
Software PM |
| 10.5 |
Power
Issues |
|
|
| Chapter
11: Troubleshooting PC Hardware |
| 11.1 |
Troubleshooting
Basics |
| 11.2 |
Troubleshooting
the Hardware Box |
| 11.3 |
Peripheral
Devices |
|
|
| Chapter
12: Troubleshooting Software |
| 12.1 |
Overview |
| 12.2 |
DOS
Troubleshooting Issues
|
| 12.3 |
Common
Windows Operating System Problems
|
| 12.4 |
Window 9x
Troubleshooting Problems
|
| 12.5 |
Using System
Tools and System Editors to Troubleshoot Windows 9x/2000
|
| 12.6 |
Windows
9x/2000 Registry Problems
|
| 12.7 |
Windows
NT4/2000 Troubleshooting Problems
|
| 12.8 |
Troubleshooting
Applications
|
| 12.9 |
Windows Data
Backup and Recovery
|
| 12.10 |
Windows-Specific Printer Software Problem Troubleshooting
|
| 12.11 |
Windows-Specific
Networking Software Connection Troubleshooting
|
| 12.12 |
Windows
9x/NT/2000 Help
|
|
|