Chapter 12: Troubleshooting Software
Graphics:
12.1.1
Role of the End User
12.1.2
Boot Process
12.1.3
No Graphic
12.2.1
Booting to a Floppy Disk Settings in CMOS
Boot Disk Files
FDISK
Config.sys
Autoexec.bat
12.2.2
Example REM Statements
MS-DOS Memory Layout
MS-DOS Memory Layout Activity
12.2.3
Invalid Directory Error Message
12.3.1
Insufficient Disk Space
12.3.2
Creating a Startup Disk
MSCOFIG.EXE
12.3.3
Memory Error Message
12.3.4
Windows Missing/Corrupt .DLL or .VxD Files
12.3.5
System Lockup Errors
12.3.6
Troubleshooting Shutdown Problems
12.4.1
Windows 98 Minimum System Requirements
12.4.2
No Operating System
Error Codes and Startup Messages
12.4.3
Windows 98 Startup Menu
12.4.4
Summary of Log Files
12.4.5
Virtual Memory Settings
12.5.1
Event Viewer
Scanreg
Defrag
12.5.2
System Properties
12.5.3
System Properties
12.6.1
Registry Files
12.6.2
Registry Keys (1-2)
12.6.3
Registry Editor
12.6.4
Add/Remove
Programs
12.7.1
Windows NT/2000 Installation
12.7.2
Win 2000 Pro Minimum Requirements
12.7.3
Windows MT Startup Mode
12.7.4
Windows 2000 Advanced Options Menu
12.7.5
Recovery Console
12.8.1
System File Checker
12.8.2
Task Manager
12.9.1
Registry Checker
12.9.2
Using the Backup Utility
12.9.3
Backup Types
12.10.1
No Graphic
12.10.2
Printer Queue
12.10.3
No Graphic
12.11.1
Testing NIC Functionality
Incorrect Drivers
12.11.2
NIC Settings
12.11.3
Network Properties
12.11.4
Client Properties
12.11.5
Bindings
12.11.6
File and Print Sharing
12.11.7
Primary Network Logon
12.11.8
Computer Name
12.11.9
PING
TRACERT
WINIPCFG
IPCONFIG
NETSTAT
Network Troubleshooting Commands
Trace Route
Ping
12.12.1
Windows Help
12.12.2
Windows 2000 Resource Kit