Chapter 1 Media Index

Chapter 11: Troubleshooting PC Hardware

Graphics:

11.1.1	Troubleshooting Cycle Flowchart Drag and Drop Activity
11.1.2	Identify the Problem (Step 1)
11.1.3	Gathering Information (Step 2)
11.1.4	Developing a Solution (Step 3)
11.1.5	Implementing the Solution (Step 4)
11.1.6	Is the Problem Resolved?
11.1.7	Documenting the Solution (Step 6)
11.1.8	A Typical Toolset Important Terms for Digital Multimeters Digital Multimeter Loop-back Plug
11.1.9	Diagnostic Software
11.1.10	Power Surge Surge Suppressors Uninterruptible Power Supply (UPS) Brownout (Power Sag)
11.1.11	Wrist Strap Proper Grounding Techniques Antistatic Protective Bag
11.1.12	Disposal Actions
11.1.13	Materials Safety Data Sheet MSDS Example
11.2.1	Common Field Replaceable Units
11.2.2	AMI BIOS POST Errors Display Errors POST Card
11.2.3	CMOS/BIOS Related Errors CMOS Setup Utility CMOS Battery
11.2.4	Motherboard
11.2.5	CPU Cooling Components CPU Types
11.2.6	SDRAM 72-pin SIMM Module 168-pin DIMM Module Installing a SIMM Installing a DIMM
11.2.7	Signal Distortion
11.2.8	Ports
11.2.9	Female DB-15 Connections
11.2.10	HP xe2 Hard Drive
11.2.11	Volume Controls Device Manager Resource Tab Add/Remove Hardware Wizard
11.2.12	Power Supply Issues AC Entering the Power Supply
11.2.13	Proper Air Flow Air Flow Through the Computer Case
11.3.1	Keyboard Common Keyboard Errors Mouse Common Mouse Problems HP Scan Jet 4100cxi Common Scanner Problems Common Parallel Port Errors Identifying Input Devices
11.3.2	HP DeskJet 940C Common Laser Printer Problems
11.3.3	SCSI Interfaces
11.3.4	NIC Lights