12.12 Windows 9x/NT/2000 Help
12.12.1 Help and Troubleshooting files
All of the Windows 9x, NT, and 2000/XP operating systems come with built-in Help that provides a vast amount of troubleshooting files with basic system troubleshooting tasks. The Windows 9x and 2000/XP Help files are more comprehensive than the Windows NT help files. Access the Help files utility from the Start Menu or from the Help icon located on the Standard Toolbar. The Help and Troubleshooting Files contain several entries with information regarding common Windows issues.

The Windows 98 and above operating systems have increased the Help file database and tools as well as incorporated an integrated web browser to access online Help. The online access availability provides a vast amount of online resources from Microsoft and other sources.