12.11 Windows Specific Networking Software Connection Troubleshooting
12.11.7 Incorrect primary network logon settings
Being able to access the network starts with the logon feature. If a user cannot log on, they will not be able to access the desktop or any of the network resources. If this happens, log on with the administrator account and check the account settings to see if they are correct. Check the password setting and make sure that it has not expired or been locked out.