Every technician should have a good tool
set. In order to correctly troubleshoot hardware problems, technicians
will need to be equipped with the right tools. The average computer
problem is not going to require sophisticated tools. Usually a
screwdriver and a nut driver are all that is required. However,
technicians should be prepared for a wide range of circumstances. The
tools in a good tool set include both mechanical and digital tools.
Technicians should plan ahead if they are going to work away from
their tech-bench, and bring the necessary tools. The typical tool set
will include several items:
- Flat-head screwdriver
- Phillips-head screwdriver
- Nut drivers
- Needle-nose pliers
- Diagonal or crosscut pliers
- Mirror - helps see into very tight spots
- Digital multimeter
- Flashlight
Figure
shows
an example of a typical lab tool set.
A wide variety of flat-head and Phillips-head screwdrivers
should be carried in a technician's tool set. Technicians can
expect to encounter a wide variety of screws and nuts. Also, the
position of certain screws might require different lengths of
screwdrivers, and an ill-prepared technician might be hindered.
Technicians will be working with wiring and cabling on a daily
basis. Sometimes, a wire or cable will need to be cut. Diagonal or
crosscut pliers allow the technician to precisely cut wires and
cabling to their specifications.
A good tool set should also include a small standard socket
that is set to accommodate hex head screws. Also, a mirror
will help to see into tight spots or corners.
Digital Multimeter
The tool set should include a meter, which is a measuring device.
Today, most technicians will carry a digital multimeter in the
field. A digital multimeter (DMM) is a device used to perform a
variety of electrical tests. Figure
is a list of important terms that should be reviewed before
discussing a DMM.
A DMM combines the functionality of a voltmeter, ohmmeter, and
an ammeter into one easy to use device. A DMM can measure voltage,
amps, and ohms in both alternating and direct current. A DMM can
be used to test power supplies, DC/AC voltage and polarity,
resistance (Ohms), diodes, continuity, coaxial cable, fuses, and
batteries. Figure
is a DMM.
Important: Before using a DMM for testing, verify that
it is set to the proper function. For example, to test DC readings
for the motherboard, verify the DMM is set to the DC voltage
function.
It is important to know the range of expected results before
performing a test. For example, before performing a motherboard
test for DC voltage, it is useful to know that expected results
could be +12V, -12V, +5V, or -5V. Technicians can expect these
voltage readings on the motherboard to vary, plus or minus, 5
percent.
When using a DMM to measure a device with unknown voltage
settings, set the DMM to its highest voltage setting or range.
The DC Voltage Test is used to test live DC circuits.
This test is most often performed on motherboard circuits. The
test should be conducted in parallel with the circuits. A parallel
test is performed on a circuit by connecting it to the red
(measuring) lead and connecting the black (reference) lead to the
ground.
Note: By its design the PC power supply must have a load
on it before making any output tests on the leads. This means
that some components such as the hard drive must be running and
drawing power before the power supply can produce any DC output. It is called a
switched power supply.
A Resistance, or Continuity Test, is another test performed by
a DMM. It is performed to verify that a device or
conductor has zero resistance. For example, resistance tests are
performed to test fuses. First, the technician must disconnect one
end of the fuse from the system. Setting the DMM at 1 ohm, a good
fuse should read close to 0 ohms. If the fuse is bad, the reading
will be to infinite.
A resistance test should never be conducted when the power is
turned on. Turn the power off before performing a resistance test.
Serious damage to the technician and meter can happen if the power
is turned on. Also, before resistance testing can be conducted on
a circuit, it must be removed from the system. Isolating a
component from the system board can be accomplished by unsoldering
one or both ends of the circuit.
Another common way to use the DMM is to set it to produce a
sound when no resistance is detected (continuity exists). This is
typically used to test continuity in suspect RAM modules. Unplug
the module from the motherboard, set the DMM to make a sound when
it detects no resistance and then using the red and black probes,
touch both end-pins of the module simultaneously and listen.
Hearing a sound indicates continuity. If there is no sound, the
chip is most likely "dead".
The AC Voltage Test is also used for checking system
components. Testing power supplies is the main use of AC voltage
test. Use extreme caution when testing power supplies. The
electrical current supplied by a power supply unit can be
dangerous to the technician. Also, ripple voltage from the DC
output can be tested with the AC voltage function.
Loop Back Plugs
Loop-back plugs can provide important diagnostic information while
troubleshooting serial and parallel ports. Loop-back testing works by
sending signals out and verifying if the correct input is received
back. Diagnostic information can be gained from individual pins,
ports, controllers, and printer output.
 |
 |
Lab
Activity (PDF, 14 KB) |
| |
In this lab, students will identify and record power
supply specifications and connecter types. |
|
|
|