The fourth step in the troubleshooting
cycle is implementing the solution. Essentially, this step involves
the technician working on the computer. The technician attempts their
solution through hands-on manipulation of the computer components,
which might be hardware and software. There are a number of things
to bear in mind when implementing a solution to a problem:
- Always backup critical data before making any changes that have
the potential to corrupt data stored on the computer.
- Always start with the simplest things first.
- Change only one thing at a time and double-check the effect on
the computer.
- Reverse any changes that make the problem worse or cause any
further harm to the system.
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