11.1 Troubleshooting Basics
11.1.10 Power issues
Computer components are vulnerable to various kinds electrical fluctuations and can be damaged by electrical discharges because of the delicate nature of the internal components. Computers can be damaged or destroyed with high levels (lighting strikes) or low levels (static electricity) of electrical releases. Specifically, computers can be damaged by power surges and power sags.
  • Power surge – Also known as transient voltage, a power surge is a dramatic increase in voltage above the normal flow of electrical current. It is a temporary over-voltage. For example, if a standard wall outlet in the United States increases from 120V to 250V, there has been a power surge. A power surge lasts more than three nanoseconds (billionths of a second). If the event lasts one or two seconds, it is called a spike. This increase in voltage is enough to overwhelm the delicate components of a computer. However, surge suppressors can help defend computer components from power surges.
  • Surge suppressors – Also known as surge protectors, these can help guard against electrical surges and spikes. Surge suppressors work by diverting the extra voltage to the ground. Surge suppressors use a component called a metal oxide varistor (MOV) to divert the over-voltage. A clamping voltage triggers the MOV. If the voltage is above the minimum for the clamping voltage, it is diverted to the MOV. If this occurs, the over-voltage will bypass the computer components.
  • Uninterruptible Power Supply (UPS) – An uninterruptible power supply is another device that protects against AC power issues. UPSs provide a limited supply of power in the event of a power failure. Usually, a UPS provides enough time to save and exit before lack of power causes the machine to turn off. UPSs also help guard against power sags or brownouts.
  • Power sag – Also known as a brownout, power sag is the opposite of a power surge. Power sag is an under-voltage in the flow of electricity. Power sags result from over used wall outlets or when power companies experience high demand for power.
Interactive Lab Activity  (Flash, 948 KB)
  Power Supply Issues