Most computer repair and maintenance
tools used in the computer workplace are small hand tools. They are
included as part of PC toolkits that can be purchased at computer
stores. Also, if a technician is working on laptops, then a small torx
screwdriver is necessary. It does not come in all PC toolkits.
Organizational Aids
The following are workspace organizational aids:
- A parts organizer to keep track of small parts such as screws
and connectors.
- Adhesive or masking tape to make labels that identify parts.
- A small notebook to keep track of assembly and/or
troubleshooting steps.
- A place for quick references and detailed troubleshooting
guides.
- A clipboard for paperwork.
Diagnostic software for system repair and maintenance
Sometimes computer systems that need repair are completely inoperable.
Such systems may require troubleshooting and diagnosis with
instruments. However, most systems brought into the workspace for
repairs are at least partially operable. When computer systems are
partially operable, diagnostic software is used to conduct general
system testing. Testing software is usually available on floppy disk.
The three types of disk software that should be kept in the workspace
include an operating system boot disk, a virus scanning and repair
disk, and a diagnostic software disk.
The following are some of the commonly used software tools in PC
computing:
- Partition Magic – Advanced drive partitioning software
- CheckIt – Fault isolation software
- Spinrite – Hard
drive scanning tool
- AmiDiag – Hardware fault isolation software
- DiskSuite – Hard drive defrag software
- SecureCRT – Feature filled terminal software
- VNC – Remote access software
- Norton Antivirus – One of
the industry leading virus protection software
Information on each of these software tools can be readily
downloaded from the respective manufacturer sites. It is always useful to find out what a particular
software tool can do before purchasing it, to ensure it meets the
requirements of the job.
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